Binance start scanning people yesterday They allowed me to file a claim, then blocked me from withdrawing my money. What do you call that? Now they're telling me my account will be deactivated for 30 days or more. There are many more professional platforms, and the support team spoke to me in a racist and unacceptable way.
M
Mohammed Aldubaee
Trustpilot
22 Декабрь 2025
Victim of Organized Fraud schemw via Binance P2P – Urgent Resolution Needed
I @user-dc0c1 was subjected to a well-organized and professional fraud scheme through Binance P2P involving the user @ELGAZZAR97, operated by an organized group based in Egypt and pretending as VIP Users.
Before this incident, I had successfully completed many P2P transactions on Binance, which built strong trust in the platform. However, toward the end of November, I became the victim of a carefully planned scam. Prior to the main fraud, the group initiated a manipulative appeal process that acted as a trap to extract my full banking details. Through this staged appeal, the organized group obtained complete access to my Instapay and bank account information, then falsely claimed they had paid funds. This was done intentionally to lure me into another transaction after they had already gathered all my sensitive data.
After collecting my details, the group prepared a fake recipient using the same or very similar name to mine, matching the initial letters exactly, but linked to a different bank account. This was designed to mislead Binance into believing the transfer was made to me, despite it being sent to a collaborator within their group.
On November 30, I conducted a P2P transaction worth $5,268.75. Instead of sending the funds to my Instapay account (which I had clearly shared in the chat), the buyer transferred the money via a bank transfer to their accomplice’s account, deliberately using a similar name to mine. As expected, I never received any funds.
For over three weeks, no money was credited to my account. I provided Binance with official bank statements, Instapay transaction records, and documentation from National Bank of Egypt, all clearly proving that I did not receive any funds. I filed an official complaint with Binance under Case ID: 36085600.
The scammer repeatedly submitted forged or misleading evidence, claiming weekly that they contacted the bank or filed complaints, yet never provided valid proof that funds were transferred to my account. In reality, the money was sent to their accomplice. Despite the clarity of the evidence, the appeal team has still not issued a final resolution.
This group operates using multiple coordinated accounts, some with VIP status, artificially boosting their credibility through internal transactions, mutual transfers, and large-volume fake reviews to lure victims. These internal transactions are used as camouflage to make individual fraudulent transactions appear insignificant and non-suspicious.
As a result, I am currently deprived of my funds, facing severe financial, psychological, and emotional distress, despite being a verified victim of a sophisticated and organized fraud conducted through Binance P2P loopholes—particularly through appeal processes that expose users’ sensitive data.
I require Binance to handle this matter with full professionalism, release my withheld funds, protect users from such organized fraud networks, and preserve the reputation of its P2P solution. Binance is a platform we trust, and that trust depends on decisive action against scammers and organized fraud rings.
My Case ID #153167046
Order # 22828465731964555264
I
ictexecution
TradingView
22 Декабрь 2025
Binance has removed proper bracket order support in TradingView.
It’s no longer possible to place Limit orders with Stop Loss and Take Profit together or size positions based on fixed risk.
This breaks risk management and makes TradingView integration unusable for serious traders.
The feature still works in paper trading and other brokers, so this appears to be a Binance-side issue.
Please restore full TradingView order functionality.
M
Mark Hipperson
Trustpilot
21 Декабрь 2025
Appalling behaviour of Binance employees
I recently went on a ski trip where the employees of Binance were staying at the same hotel in Champoluc. I have never met a worse group of people, they were very poorly behaved, dismissive of anyone that tried to reason with them that they were disturbing the entire hotel until 4am. None of the other children and families could sleep. How could anybody wish to use and trust a service where the employees behaviour is so rude arrogant poor. Binance’s poor behaviour ruined my family’s ski trip with us getting virtually no sleep. If a company is a reflection of the people that work there, this one disgusts me.
M
MuhammadRazaAli
TradingView
21 Декабрь 2025
it is a good platform but the amount of taxes they deduct are sometimes insane. I mean 2 to 3 percent or even 5 percent is too much kindly pay attention to it. besides this the security of the trading and the funds are superb compare to the other platforms.
D
Danil
Trustpilot
18 Декабрь 2025
Main manipulator on cryptocurrency market
After October 10, 2025, this exchange's reputation is dead to me. The flash crash was an artificial and brazen manipulation. Check what happened to the price of cryptocurrencies on October 10, 2025.
For example, look at the price of PAXG tokenized gold (Binance is the main market maker for it) and draw your own conclusions.
X
Xiano Rousseau
Trustpilot
18 Декабрь 2025
Don't use this broker!
From all the brokers I've been with, Binance definitely is the worst one. When it said "identification complete", the next step was to add funds. When I added funds I tried to transfer it to my margin account, and then it said "Identification incomplete". What a scam. When I tried to withdraw my money it first had a waiting period of 45 minutes before I could withdraw. The amount I will receive after the withdrawal is also projected to be at a 4 percent loss of the original deposit. Should honestly be seen as a crime in my opinion. They should at least make sure that displayed information on an account is correct, and afterwards not make everything so necesarily hard.
C
Chloe
Trustpilot
18 Декабрь 2025
One of the most convenient and reliable…
One of the most convenient and reliable exchanges I’ve ever used! I’ve never had any issues, and the support team helps instantly whenever questions arise.
H
Hamdy ELbatal
Trustpilot
16 Декабрь 2025
Unfair P2P Feedback Moderation That Punishes Rule-Abiding Sellers
My experience with Binance P2P exposed serious issues with both feedback moderation and customer support.
A buyer marked an order as "paid" before transferring the full amount, which is a clear violation of Binance P2P rules. I responded professionally and only asked for clarification, as this behavior negatively affects processing metrics and creates unnecessary risk for compliant sellers.
In retaliation, the buyer left a negative review containing offensive and disrespectful language. Despite providing context and evidence, Binance refused to remove the comment.
The situation was further worsened by poor support handling. Communication became increasingly limited, and I was effectively prevented from properly escalating the issue or opening a meaningful dispute to challenge the abusive feedback. This left me without a fair opportunity to defend my reputation as a merchant.
Allowing abusive and misleading feedback to remain, while restricting access to effective support:
- Rewards rule-breaking behavior
- Penalizes rule-abiding sellers
- Undermines trust in the P2P rating and dispute system
For professional sellers, transparent moderation and accessible support are essential. Unfortunately, this experience fell well below those expectations.
S
sk majid
Trustpilot
16 Декабрь 2025
One of the most trusted crypto trading…
One of the most trusted crypto trading platform, i always use binance for my trades
A
Arham Khan Zoom Only Zoom Only
Trustpilot
15 Декабрь 2025
I think binance is the biggest scan and…
I think binance is the biggest scam and fraud wallet like in spot they cut your half of trading fee really i don't know why people are still trading in this stupid wallet i have invested before and they cut more then 25% of my profit like seriously wtf is this
T
The washer
Trustpilot
15 Декабрь 2025
Binance destroyed my account over a $12…
Binance destroyed my account over a $12 transfer that never even happened – Case ID: 152758879
I am writing this review as a warning to anyone who still believes Binance is a safe or fair platform.
After years of clean usage, my account was permanently terminated due to and attempted transfer of only $11.99. The transfer did not complete, no funds were sent, and no transaction ever reached the recipient. Despite this, Binance treated the situation as a serious violation of their Terms of Use.
What makes this worse is not only the decision itself, but how Binance handles users during these situations.
For more than two months, I was repeatedly told that my account was “under review,” that the case was “escalated,” and that I should “wait patiently.” I was reassured multiple times that the relevant team was reviewing my case. Then suddenly, without any meaningful explanation, my account was permanently deactivated.
No clear reason was ever provided.
No specific rule was pointed out.
No evidence of wrongdoing was shown.
I appealed the decision formally. I explained clearly that:
The amount was extremely small
The transfer never completed
I had no knowledge that the address could be flagged
I had no malicious intent
I had a long, clean history
The appeal was rejected with a generic, copy-paste response, clearly showing that my messages were not seriously reviewed.
Here is the most alarming part:
Binance provides no warning system.
If they already know that certain addresses are “flagged,” why does their system allow users to proceed without any warning? Why is the user punished after the fact for information that Binance never discloses?
This is not user protection. This is entrapment by design.
Binance claims to care about compliance and security, yet they place all responsibility on the user while hiding critical risk information. Then they destroy accounts without transparency, accountability, or fair defense.
I was finally told that my case entered a “second review” and that this was the “last step.” After that, communication stopped. No involvement. No explanation. Just silence and final termination.
This experience shows that any user can lose their account at any time, regardless of the amount, intent, or history. When that happens, support becomes cold, scripted, and powerless.
This is not how a global financial platform should operate.
If you value your money, your time, and your mental peace, think very carefully before trusting Binance. Size does not equal safety. Reputation does not equal fairness.
Case ID: 152758879
G
GT
Trustpilot
14 Декабрь 2025
F h thieves buy goes in seconds widraw…
F h thieves buy goes in seconds widraw money impossible!
Coin base no problem you can buy or withdraw in seconds but binance are thieves they will never let you withdraw money until you lose all !
K
keithndeti
TradingView
14 Декабрь 2025
binance is an ok app a bit confusing for beginners who are new in the crypto area so my suggestion for this app is to make it more beginner friendly in a way that it is easy to navigate for newbies overall great app
T
TOWERS_5691
TradingView
13 Декабрь 2025
Binance platform is so friendly. A lot of tools to help to make trading.
R
Rafet Nasır
Trustpilot
11 Декабрь 2025
Hi everyone
Hi everyone,
Case ID is 2262356179
Order no 22805267579357126656
Hi everyone,
I’m writing this because I am completely devastated and don’t know where else to go. I was the victim of an international P2P fraud case involving Binance, Turkish authorities, and Vietnamese law enforcement — and due to procedural negligence, I’ve now lost 12.93 ETH, all my savings.
Here is what happened, step by step:
---
1. I purchased 12.93 ETH via Binance P2P.
I completed the payment correctly and provided full proof.
The seller later claimed their account was “hacked” and that the payment was not received — even though I sent the funds to the payment information shown in our Binance chat.
---
2. I immediately filed an official cybercrime report in Turkey.
My case was officially registered with the Ankara Cyber Crimes Prosecutor’s Office.
The prosecutor sent a formal written order to Turkish Cyber Police instructing them to:
Contact Binance via the official law-enforcement portal
Request temporary freezing of the disputed crypto
Begin communication with Binance regarding the investigation
I personally went to the Cyber Police office four times to ensure the order was executed.
But every time, I was told:
“The responsible officer is on leave.”
“Come back later.”
“We will do it eventually.”
During my last visit, the officer raised his voice at me and kicked me out of the room.
To this day, they never contacted Binance.
---
3. Meanwhile, Vietnamese law enforcement contacted Binance.
Binance admitted that they received communication from Vietnam police supporting the seller.
But because Turkish police never contacted them — even after 60 days — Binance said:
> “We have no choice but to follow the request of the authorities who contacted us.”
Binance then closed the appeal and released 12.93 ETH back to the seller.
My money is gone.
---
4. The result: I lost everything due to governmental negligence.
Binance told me repeatedly:
> “We cannot proceed unless your local authorities contact us.”
But Turkish authorities refused to act, despite a direct written order from the prosecutor.
Because they did nothing, the seller now freely withdraws my crypto.
This wasn’t just a scam — it was a system failure across borders.
---
What I want:
To make this case known internationally
To highlight the failure of Binance’s dispute system
To expose how cross-border cybercrime victims are left helpless
To pressure Binance to reopen the case
To motivate the authorities to do their job
I have all documents, timestamps, screenshots, and official court papers proving what happened.
If anyone here can help share this story, guide me, or direct me to journalists or legal resources, I would be extremely grateful.
No one deserves to lose their life savings like this because two law-enforcement agencies failed to communicate.
Thank you for reading
L
lynette greyvenstein
Trustpilot
11 Декабрь 2025
I have given 50k to binance and they…
I have given 50k to binance and they cannot/will not refund
I have send proof of transaction and proof of account and nothing
I need this money
Very frustrating
K
Kylie Gold
Trustpilot
11 Декабрь 2025
Just plain rude
After the call I just had from a Mr Lawson, who didn’t want to accept that I wasn’t interested in their service any longer, hung up on me. Strange thing is I haven’t used my Binance account for more than 2yrs, previously deleted it & then recently I started receiving codes to access “my” binance account which I never accepted and blocked. Today I cancelled again. Completely support the 1.4 review score. Shouldn’t matter why you delete your account, hanging up on someone is just rude.
M
M A Shams Noor
Trustpilot
10 Декабрь 2025
Worst Platform, SCAM
Binance is the worst-ever crypto platform. They ban your account without any reason and freez your fund. Be careful guys, you might loose everything like me. My 7000$ has been freeze and the customer service say " the transaction was suspected " LOL. They are just scammer
S
Sal Avila
Trustpilot
10 Декабрь 2025
The Good the Bad and the Ugly.
The Good the Bad and the Ugly.
Opened and funded an account to trade crypto, deposited $500 to test the waters so to speak, placed order in amount of $490 to purchase BTC/USD on 11/21/25 average fill 82,010, sold on 12/3/25 BTC/USD was around 92,000 and my balance was $555 got paid on my trade BTC/USD 85,000, on top of that the cost of closing my trade was $30 for the total amount of $497...
TOTAL RIPOFF
All Ugly.
S
shivnaught Ramsook
Trustpilot
8 Декабрь 2025
robbers
I transferred 2,995 USDT from Binance to Newton, not realizing that Newton does not support USDT deposits — only USDC. Newton automatically rejected the transaction and returned the funds to Binance. Newton resolved their part in under 48 hours.
Binance, however, has refused to release the returned funds.
Case ID: #152070268
For 35 days, I have been trapped in an endless verification loop. I have already submitted over 20 verification videos, each one recorded exactly as instructed by Binance support. Several support agents even confirmed that my video was correct — yet hours later, the system rejected the same video and demanded another one.
Contradictory Instructions
The situation escalated when Binance sent this message:
“Dear user, the current ID that you used is cancelled, please record the same video using a new ID. Do not change anything else in the video.”
So I followed the instructions and re-recorded the entire video from scratch using a new ID, without changing anything else.
But after submitting it, the appeal team responded with completely different and contradictory requirements:
“Dear user, the video is quite complete but please also take note of the following:
– Show the same ID document you registered with Binance with.
– Show full conversations with the Newton platform from the start.
– Provide the TXID from Binance to Newton and from Newton to Binance.
Please record the same video again following these steps.
Due to current requirements and submission limits, if your next video does not meet the requirement, the appeal will be canceled.”
This is structurally impossible:
One Binance agent required me to use a new ID only
Another demanded I use the same ID I originally registered with
Both insisted the video be recorded “exactly the same,” while giving opposite requirements
Additionally, I was instructed to create a multi-minute video showing:
Government ID
Emails and support history
Screenshots
Wallet address details
Full conversation history with Newton
TXIDs for the outgoing and returned transfers
A complete explanation of the incident
…while keeping the video under 100 MB AND maintaining “high quality.”
This is physically impossible.
The video already contains everything Binance asked for.
The requirements contradict each other by design.
A Pattern of Obstruction
This can no longer be dismissed as normal verification. It resembles a system engineered to delay refunds until users give up:
35 days of delays
20+ videos submitted
Conflicting and impossible instructions
Videos approved by agents, then rejected automatically
Threats that the appeal will be canceled
No transparency or explanation
Funds already returned by Newton, but still withheld by Binance
All required evidence has been submitted multiple times.
Newton has confirmed the return.
Binance is simply refusing to release the funds.
Conclusion
Based on all evidence and my personal experience:
Binance’s verification and appeals process is intentionally obstructive and places users at risk of losing their funds.
If this is how smaller cases are handled, I cannot in good conscience recommend Binance to anyone.
“Thieves in Disguise” feels like the most accurate description of how this case has been managed.
There is no valid reason for Binance to continue withholding the 2,995 USDT that rightfully belongs to the customer.
At this point, someone from the team may respond with the standard scripted line — “We are looking into it.”
But after more than a month of contradictions and delays, that response is meaningless.
Frankly, this level of obstruction makes it clear that a class action lawsuit is overdue.
Release the funds.
W
Wanda
Trustpilot
8 Декабрь 2025
AVOID BINANCE p2p
AVOID BINANCE p2p
I’ve been a power trader on multiple P2P platforms for years. I’ve traded between 50–100 BTC on other platforms and never lost a single dispute—until I joined Binance P2P.
I paid for BTC as usual and went on with my day. When I came back, I found that the seller had opened a dispute claiming that I requested a chargeback… something I absolutely never did. And that’s where the nightmare began.
Suddenly the entire burden of proof was placed on me. The seller submitted “evidence” that anyone with basic common sense would dismiss immediately, yet Binance treated it like it was credible. I had to upload an insane amount of documents—many containing sensitive personal information. Even after providing everything, they required a video call. The next day they told me to repeat all the steps again, this time with live backgrounds and even more verification.
I’ve been trading crypto since 2016, and this is by far the worst P2P experience I’ve ever had. Nothing comes close to how frustrating and exhausting this process has been.
E
Elik
Trustpilot
8 Декабрь 2025
Account Terminated Without Reason
Binance unexpectedly terminated my account without providing any clear reason. They stated it was a “violation of terms,” yet they could not explain which rule was violated.
When I tried to withdraw my funds to my bank card, the transaction was blocked. Even transferring the funds to my friend’s Binance account was not allowed.
I contacted Binance support multiple times, but every time they repeated the same message: “We cannot tell you the reason for the termination.”
This experience was extremely frustrating and disappointing. Transparency and customer support are essential for any financial platform — unfortunately, Binance failed in both.
S
Sooraj Surendran
Trustpilot
7 Декабрь 2025
Blocked my funds for no reason and forced me into losing 700 AED in fees.
I am writing this to warn other users in the UAE. I have been a fully compliant, KYC-verified user on Binance for some time. Recently, I attempted to withdraw approximately 8,000 USDT to my own Bybit wallet—an address that I have explicitly whitelisted on Binance and have transferred to numerous times before without issue.
Instead of processing the transfer, Binance flagged my own Bybit wallet as a "scam address" and slapped a temporary 1-hour ban on my account. I contacted support hoping to resolve this glitch, but I was stuck in a loop of useless bot responses with zero human assistance.
After waiting out the hour, I tried again, only to be hit with a 24-hour restriction. It is absolutely ridiculous that Binance’s security system flagged a whitelisted address that I have used historically.
Because they refused to let me move my crypto, I was forced to convert my USDT to AED and withdraw to my bank account via their fiat gateway (Roma). This forced move cost me approximately 700 AED in transaction fees/spread.
Binance’s "security" algorithms are broken, and their support is non-existent. They effectively held my funds hostage until I chose a withdrawal method that cost me significant money. Proceed with caution.
M
Moe Cigar
Trustpilot
6 Декабрь 2025
The way this company is being run is simply unacceptable.
The way this company is being run is simply unacceptable.
Instead of transparent communication and real solutions, all we get are excuses, delays, and a complete lack of clarity.
There are exchanges that prove it can be done right: HTX, Bybit, and Kraken demonstrate every day that professional customer service, clear processes, and true reliability are possible.
B
Beau Van de Pol
Trustpilot
5 Декабрь 2025
Binance is losing credibility
Binance is losing credibility. It used to be a leading exchange, but in my experience it has become one of the worst options available. The focus seems to have shifted from quality and reliability to pushing endless frog and dog tokens, while ignoring serious projects like Kaspa. I’ve decided to move to an exchange that actually supports the assets a lot of people care about. #byenance
G
Giorgio
Trustpilot
5 Декабрь 2025
Terrible platform and customer service
Deposit on hold for months, terrible customer service reading AI scripts over and over, NOBODY is giving a solution. I have a deposit not credited for 3 months now. Do not recommend at all using this platform , I would give 0 stars if possible.
UPDATE – Response to Binance (Trustpilot):
Thank you for your reply.
The relevant case details are:
• Case ID: 151227469
• Complaint Reference: CC8310578
• Application ID: eXo6rVESQKU6Iz8b16b1
This case has been ongoing for several months and is currently still under manual review despite multiple escalations. I will update this review once the matter is actually resolved.
M
Michael Asmar
Trustpilot
4 Декабрь 2025
Bluff platform
Dom har blåst mig och flera av mina bekanta. Om man går plus hos Binance så gör dom allt för att låsa kontot när man vill ta ut sin vinst. Mitt konto har varit låst i 1 år snart och dom skriver alltid samma sak att jag ska läsa villkoren men inte vägrar att säga vad jag gjort för fel just för att jag inte gjort något fel. Så här svarar dom varje gång jag frågar varför dom låst mitt konto.
We recognize the frustration and disappointment this situation has caused you. At this time, we have no new information beyond what has already been communicated: your account remains locked due to an ongoing review. We sincerely apologize for any inconvenience this process may cause, which can sometimes take a considerable length of time.
Please note that according to Binance Terms of Use, Section VI, Termination of Agreement clauses 1 through 4—agreed upon during your account registration—certain actions may be taken during such reviews. If you believe Binance has breached these terms, you are entitled to seek support from the appropriate law enforcement or regulatory bodies in your jurisdiction. Binance cooperates fully with official authorities when requested.
Should there be any updates that we are authorized to share, you will receive timely communication from us.
Dom har sagt samma sak i över 1 års tid nu!
Håll er långt borta från Binance!
S
Scalper2016
TradingView
3 Декабрь 2025
Bad exchange average service , not paid event rewards and high fee
G
GodwinMaker001
TradingView
3 Декабрь 2025
Binance is the key to cryptocurrency trading, where it all started.
The app and the smooth and very easy to use features, binance keeps improving it's features that one thing I love about them, just sometimes network 🛜 isn't that good to diverse to different tabs.